Privacy Policy

At CZL INNOVATIVE MARKET SDN BHD 202501015154 (1616569-W), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Order Information: Items purchased, payment details (processed securely via payment gateway).

  • Website Usage Data: IP address, browser type, pages visited (via cookies and analytics tools).

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your orders, updates, and promotions

  • To improve our website and services

  • To comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

Your personal information is stored securely and only accessible by authorized personnel. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.

4. Third-Party Services

We may use third-party services (e.g., payment gateways, courier partners) to process your orders. These services have their own privacy policies which you are encouraged to review.

5. Your Rights

You have the right to:

  • Access and review your personal data

  • Request corrections or deletions of inaccurate information

  • Withdraw consent for the use of your data at any time

To exercise your rights, please contact us at czl-innovative-market@outlook.com.

6. Cookies

Our website uses cookies to enhance user experience and track usage. You may disable cookies in your browser settings, but this may affect website functionality.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

CZL INNOVATIVE MARKET SDN BHD 202501015154 (1616569-W)
Email: czl-innovative-market@outlook.com 
Phone: 011-5790 4988